Privacy policy

Last updated: November 10, 2025

At Gemmer Leather PTY (LTY)., your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.gemmer.co.za (the “Site”).

Information We Collect

When you browse our Site or place an order, we collect certain information to help us serve you better. This includes:

Device Information
When you visit the Site, we automatically gather details such as your IP address, browser type, time zone, and some cookies on your device. As you explore the Site, we may also track the pages you view, how you arrived here, and how you interact with the content.

Order Information
When you make a purchase (or attempt to), we collect personal details like your name, billing and shipping addresses, payment information, email address, and phone number.

Together, this data helps us process your orders smoothly and improve your shopping experience.

How We Use Your Information

We use the information we collect to:

  • Process your orders, payments, and deliveries

  • Communicate with you about your purchase or any inquiries

  • Detect and prevent fraud or security risks

  • Improve our products, services, and website experience

If you’ve opted in to receive marketing, we may occasionally send updates or offers related to our products, but you can unsubscribe at any time.

Sharing Your Information

We only share your information with trusted partners who help us run our business and fulfill your orders. For example:

We may also share your information if required by law or to protect our legal rights.

Targeted Advertising and Cookies

Like most online stores, we use cookies and similar technologies to personalize your browsing experience and show you relevant ads. You can manage or disable cookies through your browser settings.

If you’d like to opt out of targeted advertising, you can do so here:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Data Retention

We keep your order information on record unless you request its deletion. This helps us maintain order history for customer service and tax purposes.

Your Rights

If you are a South African resident, you have the right to access, correct, or request deletion of your personal data in line with the Protection of Personal Information Act (POPIA). To exercise these rights, please contact us using the details below.

Updates to This Policy

We may occasionally update this policy to reflect changes in our practices or business operations. The latest version will always be available on this page.

Contact Us

If you have any questions, concerns, or requests regarding your personal information, please reach out to us.